Our story
About unknown.BINZ
Real products. Real savings. No gimmicks.
unknown.BINZ was built on a simple idea: great products shouldn't cost full retail. We source liquidation pallets, overstock and open-box inventory, inspect it, and pass the savings straight to you.
From headphones and power tools to sneakers and skincare, every item in the bins is selected for value — and every order ships free.
Shipping
Shipping is always free. Orders are processed within 1–2 business days and typically arrive in 3–7 business days within the U.S. You'll be able to follow your status from Pending to Shipped on the Order Lookup page.
Returns
If an item arrives damaged or not as described, contact us within 14 days of delivery and we'll make it right with a replacement or refund. Mystery boxes and clearance items are final sale unless damaged.
FAQ
+Where do your products come from?
We buy liquidation, overstock, shelf-pull and customer-return inventory from major retailers and distributors, then sort and inspect every item.
+What do the condition labels mean?
Brand New: unused, original packaging. Open Box: packaging opened, item tested and working. Factory Refurbished: restored to working order. Mixed: mystery boxes with assorted conditions.
+How do I track my order?
Use the Order Lookup page with your order number (e.g. MB-123456) and the email you used at checkout.
+What payment methods do you accept?
All major credit and debit cards through our secure Stripe checkout.